Frequently Asked Questions

Laura S. Créations offers jewelry for all occasions—weddings, birthdays, ceremonies—as well as everyday pieces. They'll easily complement all your outfits.

Of course, with great pleasure! Contact me to share your ideas and desires, and I will create a unique piece of jewelry just for you.

I would be delighted to advise you! You can send me a photo of your wedding dress (worn if possible) and the hairstyle you want for your wedding day. I will suggest creations that are suitable and in line with your wishes.

Each piece of jewelry is carefully handcrafted, which can take some time, especially for custom orders. Generally: - 3 to 5 days for items available in the shop - 1 to 2 weeks for bespoke orders. Need a piece of jewelry quickly? Contact me, and I'll do everything I can to fulfill your urgent request!

Contact me to find out if the timeframe will be sufficient... Except for custom orders, jewelry is shipped within 24 hours.

Send me an email within one hour of placing your order, and I will gladly take care of the modification!

Of course! You have 14 days after receiving your order to return your jewelry and receive a refund.All returns must be reported in advance by email:contact@lauras-creations.comReturned jewelry must be unworn and in its original packaging, in perfect condition for resale. Return shipping costs are the responsibility of the customer.Custom-made or personalized items cannot be returned and are neither refundable nor exchangeable. Thank you for your understanding!

All your orders are shipped with a tracking number so you can follow their progress. If you choose the gift wrapping option, your jewelry will be carefully sent via Colissimo.

The materials used in my findings (925 sterling silver or gold filled) help minimize the risk of allergies. They do not contain nickel, the main allergenic metal found in many pieces of jewelry.

To keep your jewelry looking its best and to preserve its lifespan, special care is needed:- Store your jewelry away from light and humidity when you are not wearing it (avoid jewelry trees!)- Avoid contact with water and acidic products (e.g., perfumes, hairsprays, soaps, lotions...)- Clean your jewelry frequently with a lint-free cloth, especially the 925 silver components, using the small cloth provided with your jewelry.

You can easily reach me via the contact form, by email at contact@lauras-creations.com or by phone at 06 64 80 34 06. I'm here to help!